Terms & Conditions

Welcome to Happy Box Limited. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before making any purchase or using our services.

1. Acceptance of Terms

By using Happy Box Limited's website and services, you accept and agree to these Terms & Conditions, which may be updated from time to time. Any changes will be posted on this page, and your continued use of our services will signify your acceptance of the updated terms.

2. Eligibility

You must be at least 18 years old to place an order on our website. By placing an order, you confirm that you meet this eligibility requirement.

3. Account Creation

To use certain features of the website, such as placing an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration and update your information when necessary.

4. Orders and Payments

  • Order Process: When you place an order on Happy Box Limited, you agree to provide accurate information for billing and shipping purposes. We reserve the right to cancel or refuse any order for any reason, including product availability, errors in pricing or product information, or issues with payment.

  • Pricing: All prices listed on the website are in BDT (Bangladeshi Taka) and include applicable taxes unless otherwise stated. Prices are subject to change without prior notice.

  • Payment Methods: We accept payments through a variety of secure payment methods, including credit/debit cards, mobile payments, and bank transfers. Full payment must be made at the time of purchase.

5. Shipping and Delivery

  • Delivery Time: Estimated delivery times are provided during checkout and may vary based on your location and product availability. While we strive to deliver your order promptly, we cannot guarantee specific delivery dates.

  • Shipping Charges: Shipping costs are calculated at checkout and may vary based on the size, weight, and destination of your order.

  • International Shipping: For orders outside Bangladesh, additional customs charges and taxes may apply. Customers are responsible for paying these fees.

6. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, you may return the item within 7 days of delivery for a full refund or exchange, provided the product is unused and in its original condition. Some items, such as perishable goods, are not eligible for return.

  • Refunds: Refunds will be processed within 7-10 business days after receiving the returned item. Refunds will be issued to the original payment method used at the time of purchase.

  • Return Shipping: Customers are responsible for return shipping costs unless the product was defective or incorrect upon arrival.

7. Product Availability

Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products at any time. In the event that a product is out of stock after an order is placed, we will notify you and provide an option for a replacement, backorder, or cancellation with a full refund.

8. User Conduct

You agree not to use our website or services for any unlawful or prohibited activities, including but not limited to:

  • Disrupting or interfering with the operation of the website.
  • Impersonating any person or entity or falsely claiming an affiliation with any entity.
  • Using automated systems or software to extract data from the website for commercial purposes.
  • Violating any local, national, or international laws.

9. Intellectual Property

All content on the Happy Box Limited website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Happy Box Limited or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

10. Limitation of Liability

Happy Box Limited shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or products, including but not limited to damages for loss of profits, data, or other intangible losses. Our total liability in any matter related to the website or products will be limited to the amount paid by you for the product or service in question.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

12. Changes to Terms & Conditions

Happy Box Limited reserves the right to modify or update these Terms & Conditions at any time. Any changes will be effective immediately upon posting to this page. Your continued use of our services constitutes acceptance of any revised terms.

13. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Happy Box Limited
Khan Tower, 359 DIT Road, Dhaka - 1219
Hotline: +8801979988303
Email: sales@happybox.com.bd