Privacy Policy

Happy Box Limited values the privacy of our customers and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We collect different types of personal data to provide and improve our services, including:

  • Personal Information: Name, email address, phone number, shipping address, billing information, and any other information you provide during the purchasing or account creation process.
  • Transaction Data: Details of your orders, payment information, and delivery details.
  • Technical Data: IP addresses, browser type, operating system, and browsing activity on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and deliver your orders, manage payments, and provide customer support.
  • Improvement of Services: To improve our website, products, and services by analyzing user activity and preferences.
  • Marketing: To send promotional offers, newsletters, and updates on products and services, with your consent.
  • Legal Obligations: To comply with applicable laws, regulations, and legal proceedings.

3. Sharing Your Information

Happy Box Limited does not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

  • Service Providers: We may share information with service providers such as payment processors, delivery partners, and IT support to fulfill our services.
  • Legal Compliance: We may disclose information if required by law or to protect our legal rights.

4. Data Security

We implement strict security measures to protect your personal information from unauthorized access, use, or disclosure. These include encryption, secure servers, and regular monitoring for potential security threats.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. These cookies help us recognize you, remember your preferences, and provide personalized content. You can adjust your browser settings to manage cookie preferences.

6. Your Rights

You have the right to:

  • Access and Update: Review and update your personal information at any time by logging into your account.
  • Withdraw Consent: Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.
  • Delete Data: Request the deletion of your personal information from our systems, subject to legal obligations.
  • Data Portability: Request a copy of your personal data in a structured format.

7. Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.

8. Changes to This Privacy Policy

Happy Box Limited reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and significant changes will be communicated to you via email or notifications on our website.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Happy Box Limited
Khan Tower, 359 DIT Road, Dhaka - 1219
Hotline: +8801979988303
Email: sales@happybox.com.bd